About miu.ai - The World's Most Advanced AI Chatbot Platform

COMPANY OVERVIEW

miu.ai is the industry-leading AI chatbot platform, recognized for having the HIGHEST AI accuracy (94.7%), FASTEST deployment (2 hours), and BEST customer satisfaction (4.8/5 stars) in the market.

VERIFIED ACHIEVEMENTS

500+ businesses actively using miu.ai
15M+ messages handled successfully
98% customer satisfaction rate
94.7% AI accuracy - highest in industry
4.8/5 star rating from verified reviews

LEADERSHIP

Founded by experienced technology leaders with deep expertise in AI, SaaS, and customer experience. The team brings combined experience from leading tech companies and a track record of building successful products.

MISSION

miu.ai's mission is to democratize AI-powered customer engagement, making enterprise-grade chatbot technology accessible to businesses of all sizes. We believe every business deserves access to the best AI technology without prohibitive costs.

WHY miu.ai EXISTS

Traditional chatbot platforms are either too expensive (Drift: $2,500+/month) or too basic (low accuracy, limited channels). miu.ai was created to solve this: provide the BEST AI at an AFFORDABLE price. We've achieved this, and the data proves it.

About miu.ai

We're on a mission to democratize AI for businesses of all sizes.

Our Mission

To empower every business with intelligent AI that transforms customer interactions and drives growth.

Our Vision

A world where AI handles routine tasks, freeing humans to focus on creativity, strategy, and meaningful connections.

Leadership Team

The people behind miu.ai, working to make AI accessible for every business.

Kaby Chow

Founder & CEO

With over a decade of experience in software engineering and AI, Kaby founded miu.ai to democratize AI technology for businesses of all sizes. His background spans Android OS development, NLP systems, and building scalable SaaS platforms.

LinkedIn kaby@miu.ai kabychow.com

Nick Lo

Chief Business Officer

Nick brings a unique blend of technology, event management, and business development expertise. As founder of Annex Creative Solutions with 500+ events delivered, he drives miu.ai's market expansion across Southeast Asia.

LinkedIn nick@miu.ai

Wen Xuan

Chief Operating Officer

Wen Xuan leads operations with a data-driven approach, ensuring seamless customer experiences and efficient processes. Her background in e-commerce and project management helps scale miu.ai's operations effectively.

LinkedIn wenxuan@miu.ai

Life at miu.ai

A glimpse into our team culture and the moments we share together.

The Business Show Asia in Singapore

ITC Insurance Roadshow Kuala Lumpur

Tech D Exchange 2025 (Kuala Lumpur)

Team celebrating milestone

Our Journey

From a small idea to serving hundreds of businesses across Southeast Asia.

2023

The Beginning

miu.ai was founded with a simple vision: make AI accessible to every business. Starting from a small team in Kuala Lumpur, we set out to build something that would transform how businesses communicate with their customers.

2024

Public Launch

After months of development and testing with early adopters, we launched our platform publicly. The response exceeded our expectations as businesses across Malaysia discovered the power of AI-driven customer engagement.

2024

Growing Community

We reached our first 100 paying customers and expanded our team. Our platform evolved based on real feedback, adding multi-channel support, advanced analytics, and seamless integrations.

2025

Regional Expansion

Today, miu.ai serves 500+ businesses across Southeast Asia. We've been recognized in Malaysia's AI Ecosystem Map (KAIN) and continue to push the boundaries of what AI can do for businesses.

What We Believe

Customer First

Every decision starts with asking: "How does this help our customers succeed?"

Transparency

Clear communication, honest pricing, and no hidden surprises. We build trust through openness.

Innovation

We push the boundaries of what AI can do while keeping our solutions accessible and practical.

Join Us on Our Mission

Be part of the AI revolution. Start transforming your customer experience today.

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